Consumer insights

AI-moderated consumer insights, built for strategic impact.

Outset is designed for consumer insights teams balancing deep strategy work with high research demand.  Run high-quality qualitative programs at scale without slowing down business decisions.

Outset interface showing categorized user feedback cards organized under labels like Confusing, Appealing, and Needs Improvement
Outset interface showing categorized user feedback cards organized under labels like Confusing, Appealing, and Needs Improvement
Outset interface showing categorized user feedback cards organized under labels like Confusing, Appealing, and Needs Improvement

Leading consumer and customer insights teams use Outset to move from raw feedback to clear direction — faster.

Leading consumer and customer insights teams use Outset to move from raw feedback to clear direction — faster.

Leading consumer and customer insights teams use Outset to move from raw feedback to clear direction — faster.

Run the core consumer insights studies that shape strategy — at scale.

Segmentation & Needs Discovery

Run high-volume qualitative interviews to uncover the patterns and unmet needs that define segments.

Segmentation & Needs Discovery

Run high-volume qualitative interviews to uncover the patterns and unmet needs that define segments.

Segmentation & Needs Discovery

Run high-volume qualitative interviews to uncover the patterns and unmet needs that define segments.

Brand Perception & Positioning

Explore how your brand shows up in consumers’ minds — associations, trust drivers, and differentiation.

Brand Perception & Positioning

Explore how your brand shows up in consumers’ minds — associations, trust drivers, and differentiation.

Brand Perception & Positioning

Explore how your brand shows up in consumers’ minds — associations, trust drivers, and differentiation.

Advanced Concept Testing Support

Pressure-test early product or offering ideas with monadic, protomonadic, and comparative testing to separate close contenders.

Advanced Concept Testing Support

Pressure-test early product or offering ideas with monadic, protomonadic, and comparative testing to separate close contenders.

Advanced Concept Testing Support

Pressure-test early product or offering ideas with monadic, protomonadic, and comparative testing to separate close contenders.

Innovation Pipeline Exploration

Evaluate specific ads, messages, or campaigns for clarity, resonance, and persuasion across audiences.

Innovation Pipeline Exploration

Evaluate specific ads, messages, or campaigns for clarity, resonance, and persuasion across audiences.

Innovation Pipeline Exploration

Evaluate specific ads, messages, or campaigns for clarity, resonance, and persuasion across audiences.

Feature and Packaging Concept Testing

Identify whitespace and growth opportunities by mapping jobs-to-be-done and switching behavior.

Feature and Packaging Concept Testing

Identify whitespace and growth opportunities by mapping jobs-to-be-done and switching behavior.

Feature and Packaging Concept Testing

Identify whitespace and growth opportunities by mapping jobs-to-be-done and switching behavior.

Usage & Attitudes Deep Dives

Understand real-world context, habits, and decision drivers behind category adoption.

Usage & Attitudes Deep Dives

Understand real-world context, habits, and decision drivers behind category adoption.

Usage & Attitudes Deep Dives

Understand real-world context, habits, and decision drivers behind category adoption.

The advantage of Al consumer insights research tools

Consumer insights teams need strategic depth without slow fieldwork. AI-moderated research lets you scale qual programs while keeping questioning consistent across segments, regions, and waves. 

With multilingual moderation and global recruiting built in, you can reach more consumers without extra ops lift. 

Automated synthesis turns raw conversations into stakeholder-ready direction in hours, so consumer insights can deliver consumer truth at the speed of the business.

Close-up of a sketchbook showing hand-drawn website wireframes with a phone and pen on the table
Close-up of a sketchbook showing hand-drawn website wireframes with a phone and pen on the table
Close-up of a sketchbook showing hand-drawn website wireframes with a phone and pen on the table

Everything consumer insights teams need to run strategic qual at volume

Custom and dynamic probing

Set your core guide once, then let AI dynamically follow up to clarify meaning, dig into tradeoffs, and follow emergent threads — without leading participants.

Custom and dynamic probing

Set your core guide once, then let AI dynamically follow up to clarify meaning, dig into tradeoffs, and follow emergent threads — without leading participants.

Custom and dynamic probing

Set your core guide once, then let AI dynamically follow up to clarify meaning, dig into tradeoffs, and follow emergent threads — without leading participants.

Purpose-built features for global studies

Recruit quickly across regions and demographics through integrated panel partners. Program custom screeners to recruit who matters most. Run studies natively in 40+ languages.

Purpose-built features for global studies

Recruit quickly across regions and demographics through integrated panel partners. Program custom screeners to recruit who matters most. Run studies natively in 40+ languages.

Purpose-built features for global studies

Recruit quickly across regions and demographics through integrated panel partners. Program custom screeners to recruit who matters most. Run studies natively in 40+ languages.

Custom reports, highlight reels & exports

Generate stakeholder-ready readouts in minutes and use highlight reels to make insights persuasive and easy to socialize.

Custom reports, highlight reels & exports

Generate stakeholder-ready readouts in minutes and use highlight reels to make insights persuasive and easy to socialize.

Custom reports, highlight reels & exports

Generate stakeholder-ready readouts in minutes and use highlight reels to make insights persuasive and easy to socialize.

AI-assisted guide setup

Spin up studies even faster by sharing research goals and general study outline with Outset’s AI, then let it do the heavy lifting of creating a first draft for you to customize and refine.

AI-assisted guide setup

Spin up studies even faster by sharing research goals and general study outline with Outset’s AI, then let it do the heavy lifting of creating a first draft for you to customize and refine.

AI-assisted guide setup

Spin up studies even faster by sharing research goals and general study outline with Outset’s AI, then let it do the heavy lifting of creating a first draft for you to customize and refine.

Customer Spotlight

How researchers are using Outset to drive impact

How Hubspot Learned to Speak Its Key Persona's Language

How Away Exposed Surprising Behavior from 98% of Shoppers

How Glassdoor Uncovered Critical Features Missing from It's AI-MVP

Customer Spotlight

How researchers are using Outset to drive impact

How Hubspot Learned to Speak Its Key Persona's Language

How Away Exposed Surprising Behavior from 98% of Shoppers

How Glassdoor Uncovered Critical Features Missing from It's AI-MVP

Customer Spotlight

How researchers are using Outset to drive impact

How Hubspot Learned to Speak Its Key Persona's Language

How Away Exposed Surprising Behavior from 98% of Shoppers

How Glassdoor Uncovered Critical Features Missing from It's AI-MVP

Find out how Outset accelerates every step of research.

Test out a demo interview to see how Outset transforms research speed, scale, and insight quality.

Two people sitting at a table having a conversation

Find out how Outset accelerates every step of research.

Test out a demo interview to see how Outset transforms research speed, scale, and insight quality.

two women talking

Find out how Outset accelerates every step of research.

Test out a demo interview to see how Outset transforms research speed, scale, and insight quality.

two women talking