Flexible plans for every workflow
Explore flexible AI research pricing plans designed to meet the needs of every team. Outset offers scalable options for small agencies to large enterprises, all backed by expert support when you need it.
Core
Ideal for teams well resourced to run studies end-to-end independently
Full access to AI-moderated interviews and analysis tools
Qualitative and quantitative study support
Custom, BYO, or AI-generated guides
Multilingual interviews in 40+ languages
Upload and analyze your own interviews
Research Plus
Ideal for teams that could use a helping hand from Outset's expert team
Everything in Core
Expert-led set up of key study buildout
Expert report review and synthesis with the Outset team
Bespoke recruitment support
Dedicated Customer Support Manager and ongoing expert support
Core
Ideal for teams well resourced to run studies end-to-end independently
Full access to AI-moderated interviews and analysis tools
Qualitative and quantitative study support
Custom, BYO, or AI-generated guides
Multilingual interviews in 40+ languages
Upload and analyze your own interviews
Research Plus
Ideal for teams that could use a helping hand from Outset's expert team
Everything in Core
Expert-led set up of key study buildout
Expert report review and synthesis with the Outset team
Bespoke recruitment support
Dedicated Customer Support Manager and ongoing expert support
Core
Ideal for teams well resourced to run studies end-to-end independently
Full access to AI-moderated interviews and analysis tools
Qualitative and quantitative study support
Custom, BYO, or AI-generated guides
Multilingual interviews in 40+ languages
Upload and analyze your own interviews
Research Plus
Ideal for teams that could use a helping hand from Outset's expert team
Everything in Core
Expert-led set up of key study buildout
Expert report review and synthesis with the Outset team
Bespoke recruitment support
Dedicated Customer Support Manager and ongoing expert support
Compare features across plans
Explore flexible AI research pricing plans designed to meet the needs of every research team. Outset offers scalable options for user research projects and market research studies, all backed by expert support when you need it.
Core
Research Plus
AI-Moderated Interviewing
Text, voice, video, and voice-to-voice responses
Qualitative-style (usability testing, brand research, market segmentation, jobs-to-be-done, etc.)
Quantitative-style (concept testing, creative testing, etc.)
Custom, BYO, and AI-generated guides
Customized dynamic programming setup
Multilingual capabilities (40+ languages)
Custom AI moderator training
AI interviewee simulator
White-labeling
Available as add-on
Available as add-on
Custom survey integrations
Available as add-on
Available as add-on
Custom interviewer branding
Available as add-on
Available as add-on
Project setup and guide programming by Outset team
Orchestration of data collection
Ongoing expert support (project setup, interview guide programming, data collection orchestration)
AI-Moderated Interviewing
Core
Helping Hands
Text, voice, video, and voice-to-voice responses
Qualitative-style (usability testing, brand research, market segmentation, jobs-to-be-done, etc.)
Quantitative-style (concept testing, creative testing, etc.)
Custom, BYO, and AI-generated guides
Customized dynamic programming setup
Multilingual capabilities (40+ languages)
Custom AI moderator training
AI interviewee simulator
White-labeling
Available as add-on
Available as add-on
Custom survey integrations
Available as add-on
Available as add-on
Custom interviewer branding
Available as add-on
Available as add-on
Project setup and guide programming by Outset team
Orchestration of data collection
Ongoing expert support (project setup, interview guide programming, data collection orchestration)
AI-Moderated Interviewing
Text, voice, video, and voice-to-voice responses
Qualitative-style (usability testing, brand research, market segmentation, jobs-to-be-done, etc.)
Quantitative-style (concept testing, creative testing, etc.)
Custom, BYO, and AI-generated guides
Customized dynamic programming setup
Multilingual capabilities (40+ languages)
Custom AI moderator training
AI interviewee simulator
White-labeling
Available as add-on
Available as add-on
Custom survey integrations
Available as add-on
Available as add-on
Custom interviewer branding
Available as add-on
Available as add-on
Project setup and guide programming by Outset team
Orchestration of data collection
Ongoing expert support (project setup, interview guide programming, data collection orchestration)
Real-Time Synthesis + Analysis
Custom reports
Chat with your data
Highlight reels
Transcript-wide analysis
Explore mode (global search)
Full interview playback
Auto-tagged themes and transcripts
Export data (CSV, PPT, PDF, video)
Sharable report links
Upload researcher-led interviews for analysis
Guided review of analysis with Outset researchers + custom reporting support
Real-Time Synthesis + Analysis
Core
Helping Hands
Custom reports
Chat with your data
Highlight reels
Transcript-wide analysis
Explore mode (global search)
Full interview playback
Auto-tagged themes and transcripts
Export data (CSV, PPT, PDF, video)
Sharable report links
Upload researcher-led interviews for analysis
Guided review of analysis with Outset researchers + custom reporting support
Real-Time Synthesis + Analysis
Custom reports
Chat with your data
Highlight reels
Transcript-wide analysis
Explore mode (global search)
Full interview playback
Auto-tagged themes and transcripts
Export data (CSV, PPT, PDF, video)
Sharable report links
Upload researcher-led interviews for analysis
Guided review of analysis with Outset researchers + custom reporting support
Recruitment
Custom screener and quotas
BYO panel and customer lists
Recruitment via Outset
Sharable recruitment link
Custom panel sourcing by Outset
Bespoke recruitment management
Recruitment
Core
Helping Hands
Custom screener and quotas
BYO panel and customer lists
Recruitment via Outset
Sharable recruitment link
Custom panel sourcing by Outset
Bespoke recruitment management
Recruitment
Custom screener and quotas
BYO panel and customer lists
Recruitment via Outset
Sharable recruitment link
Custom panel sourcing by Outset
Bespoke recruitment management
Security & Compliance
SOC II certified
GDPR compliant
Encrypted at rest
TLS 1.3 + data transmission
Vulnerability scanning
Never trained on your data
Automatic fraud tagging (99%+ accuracy)
Automatic tagging of incomplete answers
Security & Compliance
Core
Helping Hands
SOC II certified
GDPR compliant
Encrypted at rest
TLS 1.3 + data transmission
Vulnerability scanning
Never trained on your data
Automatic fraud tagging (99%+ accuracy)
Automatic tagging of incomplete answers
Security & Compliance
SOC II certified
GDPR compliant
Encrypted at rest
TLS 1.3 + data transmission
Vulnerability scanning
Never trained on your data
Automatic fraud tagging (99%+ accuracy)
Automatic tagging of incomplete answers
Team & Collaboration
SSO
Available for certain plans
Available for certain plans
Observer user seats
Enterprise only
Enterprise only
Team workspaces
Enterprise only
Enterprise only
Custom interview branding
Enterprise only
Enterprise only
Data-segregated workspaces
Enterprise only
Enterprise only
Team & Collaboration
Core
Helping Hands
SSO
Available for certain plans
Available for certain plans
Observer user seats
Enterprise only
Enterprise only
Team workspaces
Enterprise only
Enterprise only
Custom interview branding
Enterprise only
Enterprise only
Data-segregated workspaces
Enterprise only
Enterprise only
Team & Collaboration
SSO
Available for certain plans
Available for certain plans
Observer user seats
Enterprise only
Enterprise only
Team workspaces
Enterprise only
Enterprise only
Custom interview branding
Enterprise only
Enterprise only
Data-segregated workspaces
Enterprise only
Enterprise only
Customer Support
Onboarding & customer support
Dedicated customer success manager
Dedicated project management throughout your studies
Advanced research design consultation and QA
Strategic support on moderator training, stimuli, and recruitment planning
Continuous check-ins to optimize future studies
Customer Support
Core
Helping Hands
Onboarding & customer support
Dedicated customer success manager
Dedicated project management throughout your studies
Advanced research design consultation and QA
Strategic support on moderator training, stimuli, and recruitment planning
Continuous check-ins to optimize future studies
Customer Support
Onboarding & customer support
Dedicated customer success manager
Dedicated project management throughout your studies
Advanced research design consultation and QA
Strategic support on moderator training, stimuli, and recruitment planning
Continuous check-ins to optimize future studies
Customer Spotlight
How researchers are using Outset to drive impact
Customer Spotlight
How researchers are using Outset to drive impact
Customer Spotlight
How researchers are using Outset to drive impact
Trusted by the most respected enterprises
Trusted by the most respected enterprises
Trusted by the most respected enterprises
AI-moderated research platform FAQs
How does Outset’s pricing work?
Our pricing is not one-size-fits-all — instead, we holistically look at your research team, your research needs, and your support needs to determine a plan that makes sense for you.
How does Outset’s pricing work?
Our pricing is not one-size-fits-all — instead, we holistically look at your research team, your research needs, and your support needs to determine a plan that makes sense for you.
How does Outset’s pricing work?
Our pricing is not one-size-fits-all — instead, we holistically look at your research team, your research needs, and your support needs to determine a plan that makes sense for you.
Does Outset offer onboarding support?
Absolutely. Outset’s dedicated Customer Success team will meet with you on a dedicated onboarding call to get you up, running, and ready to launch your first study.
Does Outset offer onboarding support?
Absolutely. Outset’s dedicated Customer Success team will meet with you on a dedicated onboarding call to get you up, running, and ready to launch your first study.
Does Outset offer onboarding support?
Absolutely. Outset’s dedicated Customer Success team will meet with you on a dedicated onboarding call to get you up, running, and ready to launch your first study.
Do I do the research myself, or will Outset help me?
Research teams use Outset in a variety of ways. If your team is well-resourced to run studies end-to-end, our standard subscription is a good fit for you. For teams that may need a set of helping hands, or are too busy from time to time, we have additional support models that can help you with project set up, recruitment, and other research needs.
Do I do the research myself, or will Outset help me?
Research teams use Outset in a variety of ways. If your team is well-resourced to run studies end-to-end, our standard subscription is a good fit for you. For teams that may need a set of helping hands, or are too busy from time to time, we have additional support models that can help you with project set up, recruitment, and other research needs.
Do I do the research myself, or will Outset help me?
Research teams use Outset in a variety of ways. If your team is well-resourced to run studies end-to-end, our standard subscription is a good fit for you. For teams that may need a set of helping hands, or are too busy from time to time, we have additional support models that can help you with project set up, recruitment, and other research needs.
Does Outset offer custom enterprise pricing?
Yes. Depending on your team needs and use cases, Outset works with enterprise teams on pricing plans and power features that are best suited for them.
Does Outset offer custom enterprise pricing?
Yes. Depending on your team needs and use cases, Outset works with enterprise teams on pricing plans and power features that are best suited for them.
Does Outset offer custom enterprise pricing?
Yes. Depending on your team needs and use cases, Outset works with enterprise teams on pricing plans and power features that are best suited for them.
The most advanced AI-moderated research platform
Secure by design
© 2025 Parnassus Labs, Inc. All rights reserved.
The most advanced AI-moderated research platform
Secure by design
© 2025 Parnassus Labs, Inc. All rights reserved.
The most advanced AI-moderated research platform
Secure by design
© 2025 Parnassus Labs, Inc. All rights reserved.