Trust & Safety
Built in security for insights you can trust
With industry-leading security certifications, best-in-class fraud detection, and a promise to never train on your data, Outset is your trusted partner in AI-moderated research.

Research data security and fraud detection features
Check out a few features that make Outset's research data security and fraud detection best-in-class.

SOC 2 Type 2 certified
The gold standards to running research with confidence — ensuring that participant data is secure, private, and enterprise-ready.

GDPR compliant
Built to honor user consent, control, and privacy, so you can confidently run research across the EU and beyond.

Automatic fraud detection with 99%+ accuracy
Our purpose-built AI-powered fraud agent observes sessions to detect fraudulent answers and ensure you're not charged. With over 99% accuracy, you can be confident in your insights.

Quality you can trust with AI-quality screening
Only pay for insights from real participants giving you real depth. Our AI-quality agent detects low quality answers in real-time, prompts participants to go deeper, and flags issues for your review.
Data privacy & protection
Data at rest
All datastores containing customer data, including any additional data repositories, are encrypted at rest. We also use row-level encryption for sensitive data collections.
Secret management
We use robust key management systems to manage encryption keys securely. All application secrets are encrypted and securely stored, with access strictly regulated.
Enterprise security
Vendor security
We employ a risk-based approach to assess vendor security, taking into account factors such as access to customer and corporate data, integration with production environments, and potential harm to the Outset brand.
Identity and access management
Outset uses advanced IAM solutions to secure our identity and access management (IAM). Employees are granted access to applications based on their role and immediately deprovisioned upon termination.
Trusted by the best
Top companies use Outset’s AI-moderated research platform to learn faster and make better decisions.

Outset is now a key tool for our team to get more, better, and most importantly, faster research done, accelerating our innovation pipeline substantially.

Michael Widenmeyer
Consumer Insights Sr. Manager

The speed and quality of the responses were outstanding. Outset will afford my team the opportunity to significantly increase the speed of delivery.

Wil Readinger
Head of UX Research

Outset is an integral part of our Microsoft Copilot research team, and access to their tool has transformed the way we work and the speed and depth of how we are able to understand and build for our users.

Chris Monnier
Principal UX Researcher

I would have never been able to moderate 50 sessions in a reasonable amount of time, but with Outset, you can run 50 interviews while you’re on a 20-hour flight

Athena Petrides
Senior Lead UX Researcher

Being able to focus my energy and leaving the interview process and the first analysis portion to Outset has helped me grow in my career

Jennifer Lien
Senior UX Researcher

[Outset] opened up a Pandora’s box, in a good way. We have all of these options for different types of research that our team couldn't do before. Now we can.

Jessica Davis
Senior Manager of Customer Insights

Outset allows users to spend their time on what really matters, which is understanding the consumer and designing products, rather than on countless hours of interviewing and labeling.

Leo Velásquez
Senior Experiment Designer
Research Data Security & Fraud Detection FAQs
How does Outset ensure research data security?
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Does fraud detection work across different research methods like interviews or testing?
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What are AI agents for fraud detection, and how do they improve data quality?
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How does Outset use AI for fraud detection in research studies?
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What data protection measures does Outset use to keep my research safe?
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