Trust & Safety
Built in security for insights you can trust.
With industry-leading security certifications, best-in-class fraud detection, and a promise to never train on your data, Outset is your trusted partner in AI-moderated research.
Trusted by the most respected enterprises
Trusted by the most respected enterprises
Trusted by the most respected enterprises
Research data security and fraud detection features
Check out a few features that make Outset's research data security and fraud detection best-in-class.
SOC 2 Type 2 Certified
The gold standards to running research with confidence — ensuring that participant data is secure, private, and enterprise-ready.
GDPR Compliant
Built to honor user consent, control, and privacy, so you can confidently run research across the EU and beyond.
Automatic fraud detection with 99%+ accuracy
Our purpose-built AI-powered fraud detection agent observes sessions to detect fraudulent and low-quality answers, so your studies only produce the highest quality insights. With over 99% accuracy, you can be confident in your insights.
Only pay for truth
You should only pay for insights from real participants, not AI or professional surveyors trying to game the system. Any recruitment credits used on participants whose answers don’t meet the quality you expect won't be charged.
Data privacy and protection
Data at rest
All datastores containing customer data, including any additional data repositories, are encrypted at rest. We also use row-level encryption for sensitive data collections.
Data at rest
All datastores containing customer data, including any additional data repositories, are encrypted at rest. We also use row-level encryption for sensitive data collections.
Data at rest
All datastores containing customer data, including any additional data repositories, are encrypted at rest. We also use row-level encryption for sensitive data collections.
Data in transit
Outset employs TLS 1.3 and higher for data transmission over potentially insecure networks.
Data in transit
Outset employs TLS 1.3 and higher for data transmission over potentially insecure networks.
Data in transit
Outset employs TLS 1.3 and higher for data transmission over potentially insecure networks.
Secret management
We use robust key management systems to manage encryption keys securely. All application secrets are encrypted and securely stored, with access strictly regulated.
Secret management
We use robust key management systems to manage encryption keys securely. All application secrets are encrypted and securely stored, with access strictly regulated.
Secret management
We use robust key management systems to manage encryption keys securely. All application secrets are encrypted and securely stored, with access strictly regulated.
Vulnerability scanning
Outset incorporates vulnerability scanning at crucial points of our Secure Development Lifecycle (SDLC).
Vulnerability scanning
Outset incorporates vulnerability scanning at crucial points of our Secure Development Lifecycle (SDLC).
Vulnerability scanning
Outset incorporates vulnerability scanning at crucial points of our Secure Development Lifecycle (SDLC).
Enterprise security
Endpoint protection
All enterprise devices are centrally managed, equipped with advanced endpoint protection software, and monitored for security alerts around the clock.
Endpoint protection
All enterprise devices are centrally managed, equipped with advanced endpoint protection software, and monitored for security alerts around the clock.
Endpoint protection
All enterprise devices are centrally managed, equipped with advanced endpoint protection software, and monitored for security alerts around the clock.
Vendor security
We employ a risk-based approach to assess vendor security, taking into account factors such as access to customer and corporate data, integration with production environments, and potential harm to the Outset brand.
Vendor security
We employ a risk-based approach to assess vendor security, taking into account factors such as access to customer and corporate data, integration with production environments, and potential harm to the Outset brand.
Vendor security
We employ a risk-based approach to assess vendor security, taking into account factors such as access to customer and corporate data, integration with production environments, and potential harm to the Outset brand.
Security education
Outset provides robust security training to all employees and regularly shares threat briefings with team members.
Security education
Outset provides robust security training to all employees and regularly shares threat briefings with team members.
Security education
Outset provides robust security training to all employees and regularly shares threat briefings with team members.
Identity and access management
Outset uses advanced IAM solutions to secure our identity and access management (IAM). Employees are granted access to applications based on their role and immediately deprovisioned upon termination.
Identity and access management
Outset uses advanced IAM solutions to secure our identity and access management (IAM). Employees are granted access to applications based on their role and immediately deprovisioned upon termination.
Identity and access management
Outset uses advanced IAM solutions to secure our identity and access management (IAM). Employees are granted access to applications based on their role and immediately deprovisioned upon termination.
Trusted by the best
Top companies use Outset’s AI-moderated research platform to learn faster and make better decisions.
Outset is now a key tool for our team to get more, better, and most importantly, faster research done, accelerating our innovation pipeline substantially.
Michael Widenmeyer
Consumer Insights Sr. Manager
The speed and quality of the responses were outstanding. Outset will afford my team the opportunity to significantly increase the speed of delivery.
Wil Readinger
Head of UX Research
Outset's AI engaged users and asked follow-up questions that elicited specific, long-form answers that helped us understand what was important to them. And it did so at 10x-20x scale of customer interviews.
Jeff Zimmerman
Chief Product Officer
Outset allows users to spend their time on what really matters, which is understanding the consumer and designing products, rather than on countless hours of interviewing and labeling.
Leo Velásquez
Senior Experiment Designer
Outset saved us over 120 hours of research on a single project while delivering high quality insights that cannot be achieved with a survey. This is the future of research.
Brynna Mann
Managing Director
Outset dramatically increases the productive potential of a single researcher, helping them uncover many more insights much more quickly.
Chris Monnier
Senior Staff User Researcher
I would have never been able to moderate 50 sessions in a reasonable amount of time, but with Outset, you can run 50 interviews while you’re on a 20-hour flight
Athena Petrides
Senior Lead UX Researcher
Being able to focus my energy and leaving the interview process and the first analysis portion to Outset has helped me grow in my career
Jennifer Lien
Senior UX Researcher
Trusted by the best
Top companies use Outset’s AI-moderated research platform to learn faster and make better decisions.
Outset is now a key tool for our team to get more, better, and most importantly, faster research done, accelerating our innovation pipeline substantially.
Michael Widenmeyer
Consumer Insights Sr. Manager
The speed and quality of the responses were outstanding. Outset will afford my team the opportunity to significantly increase the speed of delivery.
Wil Readinger
Head of UX Research
Outset's AI engaged users and asked follow-up questions that elicited specific, long-form answers that helped us understand what was important to them. And it did so at 10x-20x scale of customer interviews.
Jeff Zimmerman
Chief Product Officer
Outset allows users to spend their time on what really matters, which is understanding the consumer and designing products, rather than on countless hours of interviewing and labeling.
Leo Velásquez
Senior Experiment Designer
Outset saved us over 120 hours of research on a single project while delivering high quality insights that cannot be achieved with a survey. This is the future of research.
Brynna Mann
Managing Director
Outset dramatically increases the productive potential of a single researcher, helping them uncover many more insights much more quickly.
Chris Monnier
Senior Staff User Researcher
I would have never been able to moderate 50 sessions in a reasonable amount of time, but with Outset, you can run 50 interviews while you’re on a 20-hour flight
Athena Petrides
Senior Lead UX Researcher
Being able to focus my energy and leaving the interview process and the first analysis portion to Outset has helped me grow in my career
Jennifer Lien
Senior UX Researcher
Trusted by the best
Top companies use Outset’s AI-moderated research platform to learn faster and make better decisions.
Outset is now a key tool for our team to get more, better, and most importantly, faster research done, accelerating our innovation pipeline substantially.
Michael Widenmeyer
Consumer Insights Sr. Manager
The speed and quality of the responses were outstanding. Outset will afford my team the opportunity to significantly increase the speed of delivery.
Wil Readinger
Head of UX Research
Outset's AI engaged users and asked follow-up questions that elicited specific, long-form answers that helped us understand what was important to them. And it did so at 10x-20x scale of customer interviews.
Jeff Zimmerman
Chief Product Officer
Outset allows users to spend their time on what really matters, which is understanding the consumer and designing products, rather than on countless hours of interviewing and labeling.
Leo Velásquez
Senior Experiment Designer
Outset saved us over 120 hours of research on a single project while delivering high quality insights that cannot be achieved with a survey. This is the future of research.
Brynna Mann
Managing Director
Outset dramatically increases the productive potential of a single researcher, helping them uncover many more insights much more quickly.
Chris Monnier
Senior Staff User Researcher
I would have never been able to moderate 50 sessions in a reasonable amount of time, but with Outset, you can run 50 interviews while you’re on a 20-hour flight
Athena Petrides
Senior Lead UX Researcher
Being able to focus my energy and leaving the interview process and the first analysis portion to Outset has helped me grow in my career
Jennifer Lien
Senior UX Researcher
AI-moderated research platform FAQs
How does Outset ensure research data security?
Outset protects all customer data with end-to-end security, including SOC 2 Type II & ISO 42001 certification, GDPR compliance, Microsoft Azure hosting, and strict access controls. Every dataset is encrypted at rest and in transit to maintain the highest standards of research data security.
How does Outset ensure research data security?
Outset protects all customer data with end-to-end security, including SOC 2 Type II & ISO 42001 certification, GDPR compliance, Microsoft Azure hosting, and strict access controls. Every dataset is encrypted at rest and in transit to maintain the highest standards of research data security.
How does Outset ensure research data security?
Outset protects all customer data with end-to-end security, including SOC 2 Type II & ISO 42001 certification, GDPR compliance, Microsoft Azure hosting, and strict access controls. Every dataset is encrypted at rest and in transit to maintain the highest standards of research data security.
Does Outset help prevent bad data from low-effort or AI-generated responses?
Yes. Outset’s fraud detection models identify both AI-generated responses and low-effort answers that can compromise data quality. Participants flagged for fraud are replaced at no cost, ensuring only high-quality insights power your decisions.
Does Outset help prevent bad data from low-effort or AI-generated responses?
Yes. Outset’s fraud detection models identify both AI-generated responses and low-effort answers that can compromise data quality. Participants flagged for fraud are replaced at no cost, ensuring only high-quality insights power your decisions.
Does Outset help prevent bad data from low-effort or AI-generated responses?
Yes. Outset’s fraud detection models identify both AI-generated responses and low-effort answers that can compromise data quality. Participants flagged for fraud are replaced at no cost, ensuring only high-quality insights power your decisions.
What are AI agents for fraud detection, and how do they improve data quality?
Our AI agents for fraud detection continuously assess participant inputs to flag low-quality or fraudulent responses. This helps maintain clean, trustworthy data and safeguards your studies from fake or synthetic users.
What are AI agents for fraud detection, and how do they improve data quality?
Our AI agents for fraud detection continuously assess participant inputs to flag low-quality or fraudulent responses. This helps maintain clean, trustworthy data and safeguards your studies from fake or synthetic users.
What are AI agents for fraud detection, and how do they improve data quality?
Our AI agents for fraud detection continuously assess participant inputs to flag low-quality or fraudulent responses. This helps maintain clean, trustworthy data and safeguards your studies from fake or synthetic users.
How does Outset use AI for fraud detection in research studies?
Outset uses advanced AI for fraud detection to dynamically evaluate participant responses and behavior. Our system identifies suspicious activity, ensures participants are genuine, and verifies that insights are high-quality and come from real humans.
How does Outset use AI for fraud detection in research studies?
Outset uses advanced AI for fraud detection to dynamically evaluate participant responses and behavior. Our system identifies suspicious activity, ensures participants are genuine, and verifies that insights are high-quality and come from real humans.
How does Outset use AI for fraud detection in research studies?
Outset uses advanced AI for fraud detection to dynamically evaluate participant responses and behavior. Our system identifies suspicious activity, ensures participants are genuine, and verifies that insights are high-quality and come from real humans.
What data protection measures does Outset use to keep my research safe?
Outset uses multiple layers of data protection, including row-level encryption, secret management, vulnerability scanning, and enterprise-grade identity and access management. These controls ensure your research environment is secure from collection to storage.
What data protection measures does Outset use to keep my research safe?
Outset uses multiple layers of data protection, including row-level encryption, secret management, vulnerability scanning, and enterprise-grade identity and access management. These controls ensure your research environment is secure from collection to storage.
What data protection measures does Outset use to keep my research safe?
Outset uses multiple layers of data protection, including row-level encryption, secret management, vulnerability scanning, and enterprise-grade identity and access management. These controls ensure your research environment is secure from collection to storage.
Find out how Outset accelerates every step of research.
Test out a demo interview to see how Outset transforms research speed, scale, and insight quality.
Find out how Outset accelerates every step of research.
Test out a demo interview to see how Outset transforms research speed, scale, and insight quality.
Find out how Outset accelerates every step of research.
Test out a demo interview to see how Outset transforms research speed, scale, and insight quality.
The most advanced AI-moderated research platform
Secure by design
© 2025 Parnassus Labs, Inc. All rights reserved.
The most advanced AI-moderated research platform
Secure by design
© 2025 Parnassus Labs, Inc. All rights reserved.
The most advanced AI-moderated research platform
Secure by design
© 2025 Parnassus Labs, Inc. All rights reserved.