Brand research

Understand what your brand really means to people with AI-moderated research

Learn how your brand truly lives in people’s minds. Use AI-moderated research to surface the associations, feelings, and trust cues at scale. The speed and scalability of AI-moderated conversations helps you refine positioning and track brand health in near real-time.

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Trusted by the world’s top brands.

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  • Hubspot company logo
  • Indeed company logo
  • Coinbase company logo
  • Ipsos company logo

Trusted by the world’s top brands.

  • Glassdoor company logo
  • Hubspot company logo
  • Indeed company logo
  • Coinbase company logo
  • Ipsos company logo

Trusted by the world’s top brands.

  • Glassdoor company logo
  • Hubspot company logo
  • Indeed company logo
  • Coinbase company logo
  • Ipsos company logo

Run the brand studies that define meaning and differentiation

Brand Perception & Associations

Explore the spontaneous words, images, and feelings people connect to your brand — and discover what experiences shaped those impressions.

Positioning & Claim Validation

Pressure-test positioning lines or value claims through concept testing to assess clarity, credibility, and uniqueness; including what feels confusing or overpromised.

Brand Trust & Credibility Diagnostics

Unpack what builds confidence versus doubt using user research: reveal proof points people need, red flags they notice, and where trust breaks.

Competitive Brand Landscape

Understand how people mentally group competitors through market segmentation research, Learn where you’re distinct vs. interchangeable, and what sets the category “rules.”

The advantages of AI-moderation for brand research

Brand research depends on subtle language and emotion — but it needs breadth to be dependable. 

AI moderation lets you run hundreds more conversations quickly, while dynamic probes uncover the “why” behind perceptions in the moment. 

With fast synthesis and easy-to-generate highlight reels, brand teams can refine positioning before meaning hardens, and keep stakeholders anchored to real consumer language.

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AI-moderated brand research - Purpose-built for perception and meaning

Custom & Dynamic Probing

Tell Outset’s AI what you’re looking to uncover, then watch it dynamically follow emotional threads to dig into the deeper “why."

Global Reach & Moderation

Capture brand meaning shifts across markets by leveraging Outset’s panel partners for tough-to-reach segments and native support for study moderation in 40+ languages.

Chat With Your Data

Dig deeper into your AI-moderated research insights in plain English to surface the insights that matter to you most, no manual querying or transcript tagging required.

Custom Reports

Package brand POVs into clean, sharable narratives, complete with AI-generated highlight reels so you can bring perceptions to life for stakeholders and execs.

Customer Spotlight

How researchers are using Outset to drive impact

Hubspot company logo

How Hubspot Learned to Speak Its Key Persona's Language

How Away Exposed Surprising Behavior from 98% of Shoppers

Glassdoor company logo

How Glassdoor Uncovered Critical Features Missing from It's AI-MVP

Customer Spotlight

How researchers are using Outset to drive impact

Hubspot company logo

How Hubspot Learned to Speak Its Key Persona's Language

How Away Exposed Surprising Behavior from 98% of Shoppers

Glassdoor company logo

How Glassdoor Uncovered Critical Features Missing from It's AI-MVP

Customer Spotlight

How researchers are using Outset to drive impact

Hubspot company logo

How Hubspot Learned to Speak Its Key Persona's Language

How Away Exposed Surprising Behavior from 98% of Shoppers

Glassdoor company logo

How Glassdoor Uncovered Critical Features Missing from It's AI-MVP

AI-Moderation for brand research FAQ

Answers to common questions about how AI can help with identifying the most valuable opportunities for your brand.

What is AI-moderation for brand research?

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How does AI-moderated brand research differ from traditional brand research?

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What types of brand questions work best with AI-moderated research?

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Can AI-moderation capture emotional nuance and subtle feedback?

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When should teams choose AI-moderated brand research over live moderation?

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Find out how Outset accelerates every step of research

Test out a demo interview to see how Outset transforms research speed, scale, and insight quality.

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Find out how Outset accelerates every step of research.

Test out a demo interview to see how Outset transforms research speed, scale, and insight quality.

two women talking

Find out how Outset accelerates every step of research.

Test out a demo interview to see how Outset transforms research speed, scale, and insight quality.

two women talking