automotive

AI-moderated consumer research for the automotive industry

Run scalable qualitative research for automotive across OEM products, EV adoption, dealer experience, and in-vehicle UX, without adding overhead.

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Insurance policy document with magnifying glass, cash, and a model car representing coverage and financial review
Insurance policy document with magnifying glass, cash, and a model car representing coverage and financial review

Move faster with AI in automotive research

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Move faster with AI in automotive research

  • Glassdoor company logo
  • Hubspot company logo
  • Indeed company logo
  • Coinbase company logo
  • Ipsos company logo

How Outset powers AI-driven automotive research

From concept validation to ownership experience, Outset gives automotive teams a faster path to insight using AI-moderated interviews and automated synthesis.

Feature Comparison on Autopilot

AI-moderated comparative testing surfaces how buyers weigh feature bundles, trim configurations, and EV versus ICE trade-offs across segments and markets.

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Visual Intelligence for Configurators and Apps

Use Outset's Digital Intelligence platform to observe how buyers navigate build-and-price configurator companion apps, and online service scheduling.

Three cards representing digital, emotional, and physical research inputs with corresponding

Visual Intelligence for Configurators and Apps

Use Outset's Digital Intelligence platform to observe how buyers navigate build-and-price configurator companion apps, and online service scheduling.

Three cards representing digital, emotional, and physical research inputs with corresponding

ICE & EV Concept Testing

Show participants real design concepts and EV positioning materials mid-interview, using protomonadic structures to surface preference data instantly.

Research interface combining participant video feed with ecommerce webpage stimulus for feedback

ICE & EV Concept Testing

Show participants real design concepts and EV positioning materials mid-interview, using protomonadic structures to surface preference data instantly.

Research interface combining participant video feed with ecommerce webpage stimulus for feedback

Real-World Experience Research

Participants live stream video of at-home vehicle research, dealer visits, and in-vehicle experiences which Outset's Physical Intelligence analyzes for highly contextual, live follow-ups.

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AI-moderated research for automotive teams that need depth and speed

By using AI in automotive research, teams can capture buyer and driver perspectives across vehicle segments and purchase stages with consistent, scalable qualitative depth.

Expand Research Across More Buyer Types

Run AI-moderated interviews with shoppers, owners, switchers, EV intenders, and brand loyalists so teams can make decisions with a broader base of qualitative evidence.

Expand Research Across More Buyer Types

Run AI-moderated interviews with shoppers, owners, switchers, EV intenders, and brand loyalists so teams can make decisions with a broader base of qualitative evidence.

Capture the Moments That Move the Needle

Surface the verbatim reactions, hesitations, and turning points that reveal how people evaluate vehicles, compare trims, judge EV readiness, navigate digital tools, or experience ownership.

Capture the Moments That Move the Needle

Surface the verbatim reactions, hesitations, and turning points that reveal how people evaluate vehicles, compare trims, judge EV readiness, navigate digital tools, or experience ownership.

Turn High-Volume Feedback Into Clear Direction

Analyze transcripts and responses quickly, reducing manual synthesis while helping teams identify the themes, barriers, and opportunities that should guide product and marketing decisions.

Turn High-Volume Feedback Into Clear Direction

Analyze transcripts and responses quickly, reducing manual synthesis while helping teams identify the themes, barriers, and opportunities that should guide product and marketing decisions.

Use cases for AI in automotive research

Run complex testing methodologies for automotive experience research.

Purchase Journey & Consideration Research

Understand the triggers, barriers, and information sources that shape vehicle selection across consideration, test drive, and close.

EV Adoption & Barrier Research

Explore range anxiety, charging concerns, total cost perceptions, and brand trust to inform EV positioning and education strategies.

In-Vehicle UX & Infotainment Testing

Test infotainment flows, companion app experiences, and OTA feature rollouts to work out issues before launch.

Dealer & Ownership Experience Research

Explore how purchase, F&I, service, and trade-in experiences shape brand loyalty, NPS, and repeat purchase intent across the ownership lifecycle.

Built for security, compliance, & sensitive data

Outset supports robust, enterprise-ready qualitative research with no need for PII.

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Secure Data Handling

Competitive product insights and consumer data stay protected with SOC 2-compliant infrastructure, enterprise security standards, and role-based access controls.

Set of security and compliance badges including SOC 2, HIPAA compliant, and GDPR

Secure Data Handling

Competitive product insights and consumer data stay protected with SOC 2-compliant infrastructure, enterprise security standards, and role-based access controls.

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Compliance-Friendly Workflows

Built-in approval workflows and access controls support automotive data governance and privacy requirements without slowing research operations.

Diverse group of participants connected around a central lock icon representing secure and private data handling

Compliance-Friendly Workflows

Built-in approval workflows and access controls support automotive data governance and privacy requirements without slowing research operations.

Customer Spotlight

See how enterprise teams use Outset

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How Hubspot Learned to Speak Its Key Persona's Language

How Away Exposed Surprising Behavior from 98% of Shoppers

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How Glassdoor Uncovered Critical Features Missing from Its AI-MVP

Customer Spotlight

See how enterprise teams use Outset

Hubspot company logo

How Hubspot Learned to Speak Its Key Persona's Language

How Away Exposed Surprising Behavior from 98% of Shoppers

Glassdoor company logo

How Glassdoor Uncovered Critical Features Missing from Its AI-MVP

Customer Spotlight

See how enterprise teams use Outset

Hubspot company logo

How Hubspot Learned to Speak Its Key Persona's Language

How Away Exposed Surprising Behavior from 98% of Shoppers

Glassdoor company logo

How Glassdoor Uncovered Critical Features Missing from Its AI-MVP

Built for security, compliance, and sensitive data

Enterprise-Ready Controls

Manage permissions, protect customer conversations, and share insights securely across product, operations, and executive teams.

Compliance-Friendly Workflows

Support structured research processes that align with legal, compliance, and regulatory requirements.

Find out how Outset accelerates every step of research

Test out a demo interview to see how Outset transforms research speed, scale, and insight quality.

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Find out how Outset accelerates every step of research

Test out a demo interview to see how Outset transforms research speed, scale, and insight quality.

two women talking

Find out how Outset accelerates every step of research

Test out a demo interview to see how Outset transforms research speed, scale, and insight quality.

two women talking