Business
Introducing: Custom Moderator Voices
—
Aaron Cannon
What's new
Expanded voice library, powered by our new partnership with Cartesia
Regional accents and dialects across dozens of languages, including British English, Brazilian Portuguese, and Indian English
Per-study voice selection, for teams running interviews across global markets
Pairs with Custom Moderators, so persona and voice can match the study
Why it matters
A participant in São Paulo hearing a Brazilian Portuguese moderator is in a different study than the same participant hearing an American voice.
The cost of a single global default shows up as shorter answers, more hesitation, and lower completion in markets where the moderator sounds out of place.
One customer running interviews across African markets surfaced this directly. Regional voice and accent support is the fix, and it's live now.
How to use it
In study settings, enable interviewer voice
Select your study's language, then choose voice and accent
Apply to your study before launch
Available now in all Outset plans. Powered by Cartesia (SOC 2 Type II, HIPAA, GDPR).
Interested in learning more? Book a personalized demo today!
Book Demo
About the author
Aaron Cannon
CEO - Outset
Aaron is the co-founder and CEO of Outset, where he’s leading the development of the world’s first agent-led research platform powered by AI-moderated interviews. He brings over a decade of experience in product strategy and leadership from roles at Tesla, Triplebyte, and Deloitte, with a passion for building tools that bridge design, business, and user research. Aaron studied economics and entrepreneurial leadership at Tufts University and continues to mentor young innovators.
